Privacy Policy

Your privacy, our priority

How Samesum collects, uses, and protects your personal data in accordance with the Hong Kong Personal Data (Privacy) Ordinance.

Last updated: 25 August 2026

Samesum Limited (referred to as Samesum, we, or us) is committed to protecting the privacy of individuals who interact with us through our website, products, and services. This Privacy Policy explains our practices regarding the collection, use, and handling of your personal data in compliance with the Personal Data (Privacy) Ordinance, Chapter 486 of the Laws of Hong Kong (the PDPO), including the six Data Protection Principles.

1

Personal Data We Collect

We only collect personal data that is necessary for the purposes set out in this policy. We collect data through the forms on our website, including our contact form, lead capture forms, ROI calculator, and resource downloads.

  • Identity and contact details: full name, email address, phone number
  • Business information: company name, company size, industry, job title
  • Project details: project type, description, timeline, budget range, and current challenges
  • Communications: the content of messages and enquiries you send us
  • Technical data: IP address, browser type, and usage data collected automatically when you visit our site
2

Purpose and Basis of Collection

We collect your personal data for the following purposes, and only use it for those purposes or a directly related purpose, unless you consent otherwise or the law requires:

  • Responding to your enquiries and providing information about our services
  • Assessing your business needs and preparing proposals or quotations
  • Delivering requested resources, such as guides and assessment tools
  • Communicating with you about projects, services, and relevant updates
  • Improving our website, products, and services through analytics
  • Complying with our legal and regulatory obligations
3

Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Lead and enquiry data is generally retained for up to 24 months after our last interaction with you. You may request earlier deletion of your data at any time (see Your Rights below).

4

Data Security

We implement appropriate technical and organisational safeguards to protect your personal data against unauthorised access, disclosure, alteration, or loss. These measures include:

  • Single-tenant architecture with isolated, dedicated database instances per client
  • Encryption of data in transit (TLS) and at rest
  • Role-based access control and authentication for internal systems
  • Audit logging of system actions and access
  • Regular security reviews of our infrastructure and practices
5

Sharing and Disclosure

We do not sell, rent, or trade your personal data. We only share your data in the following limited circumstances:

  • With our service providers and processors who help us operate our business (e.g. hosting, analytics), under contractual obligations of confidentiality and security
  • When required by law, court order, or regulatory authority in Hong Kong
  • In connection with a merger, acquisition, or asset sale, subject to the protections of this policy
6

Cross-Border Transfer

Your personal data is primarily stored and processed in Hong Kong. Where data is transferred outside of Hong Kong, we take steps to ensure it is protected to a standard comparable to the PDPO, and we only transfer data to jurisdictions that provide adequate protection or under appropriate safeguards.

7

Cookies and Analytics

Our website uses cookies and similar technologies to operate the site and understand how it is used. You can control cookies through your browser settings. Disabling cookies may affect some functionality of the site.

8

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version on this page and revise the last updated date. We encourage you to review this policy periodically.

Your Rights Under the PDPO

Under the Personal Data (Privacy) Ordinance, you have the following rights regarding the personal data we hold about you. To exercise any of these rights, please contact us using the details below.

Request access to and a copy of the personal data we hold about you
Request correction of inaccurate or incomplete personal data
Ask us to delete your personal data, subject to legal retention requirements
Withdraw consent to the use of your data for direct marketing at any time
Object to or restrict the processing of your data
Lodge a complaint with the Hong Kong Privacy Commissioner for Personal Data

Questions About Your Privacy?

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact our Privacy Officer.

hello@samesum.com.hk16/F & 17/F, 700 Nathan Road, Kowloon, Hong Kong
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